Posts Tagged community building

Attracting Fans on Facebook (How to Get People to Like Me!)

Good morning Guerrillas! We know the importance of a blog, Facebook, and Twitter. We talked before about how to build a blog community, so today lets talk about building a fan base on Facebook. How do you get from 3 fans (including you) to 3,000 fans? It takes some time, but it can be done with minimal effort if you’re smart about it.

First, your quickest fans are your blog readers. Make sure that it is EXTREMELY easy for your blog followers to follow you on Facebook as well. Put a big Facebook button on your page and tell people to use it. It can help you establish an early fan base.

Make sure you interact with your fans on Facebook. And people love to be heard, so ask questions asking about their thoughts and ideas. Ask them for advice. Just get them engaged. And when people comment, make sure you reply to it. Don’t just ask a question and wonder off; let your fans know you actually care about their answer.

You can also use a FB similar to a blog for short snippets of info, links to other blogs, or to share pictures and videos of things applicable to your page. You want them to be interested and entertained by your page. Then they tell their friends and the word spreads.

Once you have some interesting posts up, start inviting people over. My favorite way to do this is to become a fan of a page related to my business, then use the @ sign to put my post on their page. TO do this, simply type @ in the text box then the first few letters of the name of the page you want your post on, and a list of friends will pop up that match what you’re typing. It will put a hyperlink in, as well as reposting the post.

Now people on the other page will hopefully see your post and follow it back to your site, and be so enthralled with you’re content, they will become fans.

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How to Build a Blog Community in 6 Easy Steps!

You should already be familiar with these sites!

You should already be familiar with these sites!

That’s right, Guerilleros! As I promised, today we are going to look at how YOU can build a loyal fan base around your blog! I discussed the importance of a blog in the last post, and today I am going to give you 6 steps to follow for building a blog community that can attract real attention. Everything in it is easy, and with a little maintenance, you can have a killer blog following! Read the rest of this entry »

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Is Your Company Stuck With A Social Media Silo?

If your social media marketing is a silo, you're doomed to implode.

If your social media marketing is a silo, you're doomed to implode.

When I read this post over at Label:Indescript about social media silos, I immediately connected the subject to at least 4 business owners I’ve been in contact with.

Justin Boone, the author (and a darn good guerillero), talks about how companies start their social media strategies with a department (read blogger guy) that becomes completely alienated from the rest of the staff and from other departments.

I’d say that’s a better start than having NO SOCIAL MEDIA WHATSOEVER, but there are points to be taken from this when it comes to a powerful social guerilla.

The majority of businesses that decide to implement a blog or create dedicated social network accounts do so with only one objective: create more revenue.

Now that my guerilla is expanding into the fascinating world of “real” business (read offline companies), I’ve found that all these companies really know about social media marketing is that it’s “cheap” and can go “viral”.

Why They End Up With A Social Media Silo

The real benefits of creating an active community start when there’s a commitment throughout the entire company to share, engage, and participate in a public dialog.  A good guerilla is never won by one lonely guerillero, but by a tactiful team.

And I’ve experienced lots of lost battles when:

  • Companies fail to communicate with the social media deparment

The poor “blogger guy” is left hunting for material to post, and is left out with the task of tracking customer feedback and analysing google and twitter alerts.

Or, what is worse:

  • All of the social media material comes from the marketing department (the billboard approach)

That happens more often than necessary, but it seems to be that corporate mentality impregnated on offline people; old ads, product releases, listing of properties… The entire community is now a giant billboard!

Stimulate The Social Spirit

Turn projects in development over to the SM department, let them post updates. Collect feedback, and apply their comments into the design.

Integrate multiple areas of your company by asking them to report daily activities to the SM team. Motivate the staff to post their comments on the company blog and to interact with each other within the corporate Facebook page.

And one more thing:

QUIT THE RETURN ON INVESTMENT CRAP!

There are tons of ways to measure social media buzz, to ignite content syndication, and those are valid strategies to evaluate strategies. Hiring a web analytics expert is also a good idea.

But enough with the constant cry about time and effort wasted: if these companies havent noticed yet, online content doesnt “die”, and even though it may not be immediate, a solid online participation will pay huge dividends as online usage wont stop growing anytime soon.

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Social Guerilla Marketing Long Term Battle: Building a Community

Communities Built To Last Have More Fun!

Communities Built To Last Have More Fun!

On the other side of the fence, in the offline world, regular people are being bombarded by us Social Media Guerilleros, and they’re slowly waking up to a world where the phone is a secondary tool and relationships are created and sustained online.

It’s a matter of time until our Guerilla transforms telephones into antiques.

But for offline people whose Facebook account is the ultimate experience with social media, the idea of building a community online may be a bit too much to handle.

Recently, my offline Guerilla introduced me to an offline professional to whom the phone was a fundamental tool. He had learned of my services and invited me to talk about using the internet to generate leads so he could – guess – CALL THEM.

Of course, he’s built success around this strategy and now wants to join the online world (even if it is with a offline mentality), but as our conversation goes from attraction marketing to pay-per-click to blogs, he starts to grasp the softer, more maleable side of online marketing.

I introduced him to the idea of using his knowledge and expertise to attract people to him – the Social Media Guerilla strategy, right?

Okay, maybe I didn’t introduce that to him, but I showed him infinite ways he could make his knowledge available to others and how, given the right tools, it could not only go VIRAL, but receive feedback from thousands of people that he’d NEVER be able to reach over the phone.

As I went on about content syndication, and creating a real social network, he started to realize how his social guerilla efforts would eventually lead to him becoming a knowledge provider, and people seeking him for advice.

For a second there, I think I saw him look at the phone with a sad look ;)

We settled on creating a blog, with the right tools to manage and keep a community active – autoresponder, feedburner, and active social networking profiles.

Now, he’s excited to take some time away from the phone to start producing high-quality content, and has already given me enough data to produce his first eBook.

We Could Plan For Social Media Marketing Domination, But…

He needed to understand that despite the amazing immediate benefits of taking an active role in social marketing (in his case, we’re going to blow his customers away by giving them all this content for free), building a community is a long term project.

Connie Bensen, author of the community strategist blog, writes about building a web 2.0 community – a community 2.0:

Community is a new channel for business. It offers new strategies for customer acquisition, customer satisfaction, retention, product development & the list goes on… but it takes a human touch!

Of course, as he churns out articles, reviews, and lots of data, his online market share expands. But in the long run, he’ll be solidifying his presence online and feeding a monstrous business engine, made of his own community.

I can’t wait until more offline people wake up and join the Guerilla!

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